Gotten better each year but still difficult to navigate when going back into specific sections. The filing of State returns should not incur a separate charge.
The software is decent and easy to use -- at least for someone with experience preparing taxes. Customer support is not very good. I've had to file paper returns for IRS rejections that could probably have been re-submitted electronically.
HR let me down this year and incorrectly calculated my federal taxes on the stimulus amount received. I called IRS on the error (thinking it is on their part) and they stated that they are getting a lot of tax payers with this that filed with software.
I’ve been using TaxCut software for close to 30 years. Overall the experience is better than other programs. This year an unresolved issue prevented me from eFiling. Previous years issues were corrected in subsequent releases. Still handles complex taxes better than TurboTax.
Paid for something I could have done for free. Had stocked so I thought I had to buy the deluxe version. That was not the case as it didn’t affect anything and I didn’t utilize any of the upgrades.
I've used this software for decades, even before it became known as HR BLOCK tax software deluxe or otherwise. Always a good, fast, exceptional value and process and will continue to do so.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast