Couldn't download schwab or ally bank when I got the software and it took a couple of months before you worked it out. That time frame put me under the gun to be able to file in time.
Ok software but room for improvement. Not super user friendly for people new to doing their own taxes. TurboTax walks you through with more handholding for the inexperienced. That being said this is much cheaper so you pay a lot for that extra TT handholding. This did my taxes no problem but I am experienced at doing my own taxes.
I have used H&R Block software for years, even back when it was called TaxCut, and have always found it simple to understand, and quite straightforward to use. Compared it one year to TurboTax...won't do that again.
We have been preparing our taxes for many years using H&R Block. The software is easy to use and reasonably priced. Our returns are rarely very complicated, this program has prompts that make the process very simple.