Usually pretty easy to follow. This year's was a bit more of a challenge with the stimulus check issue. It was not clear enough in my opinion. Also, there needs to be connectivity with more major brokerage houses. That being said, I would have rated it higher for the general ease of use and the year over year memory if it weren't for thise items. They had a major impact on the ease of use this year.
The H&R Deluxe Tax Software is so user friendly and forgiving. I have been using it for over a decade now and have never been disappointed, it’s also a good price for the value.
Over the last several years, the question/enter steps often mislead or do not address a block on the tax form. It often makes the customer guess on his tax status on a particular item; even an easy item. I believe whoever does your final review is a CPA who cannot see easy issues as he understands tax code so well that he zips thru it. Also, a software developer who doesn't understand what the CPA wants changes the program as a software developer. Anyway, the product is not as good as it use to be. I use it then go thru it as if I am filling out an IRS form by hand. I am fault too. I trusted the program too much.