Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,291 Reviews)
Rating breakdown 149,291 reviews
5 Stars
97,780
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,676 out of
61,816)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Daryn M
from Massachusetts
Verified Purchase:Yes
Excellent software! I understand that tax needs vary by individuals and this product worked well for me. Easy to use and loaded with information. I have been using this product for years and will continue to due so!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
2021 will be my last tax year using the software
on June 11, 2022
Posted by: Mr Atkinson
from Massachusetts
Verified Purchase:Yes
After 18 years of using Taxcut, we are DONE! Everything has been going perfectly until I tried to submit my 2021 return! The IRS rejected it!
I spent several hours tracking down the cause...incorrect math in my itemized deductions medical expenses. It took zeroing all of them to get a different error.
Several more hours to determine that my long & short term capital loss carryover was causing the problem. So I zeroed those out as well!
The IRS finally accepted my return.
THEN I got a letter from the IRS claiming my dependents were too old. WHAT DEPENDENTS??? That's NOT what I saw on the screen nor were any dependents on my printed copy! I have not had nor declared any dependents since I divorced my wife and her daughter 29 years ago!!!!! I'm still awaiting their response to my reply 3 months ago.
In short, your team of programmers has forgotten one of the most important rules of making changes to an existing program...regression testing! When something gets changed, it's important that it didn't 'break' something elsewhere and seemingly unrelated! It' like a sloppy mechanic fixing the brakes and causing the A/C to stop working. The newly printed college IT degrees aren't worth the paper they're printed on! Oh...I'm a retired mainframe computer consultant with over 40 years in the business!
Pros: Easy to import documents
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Posted by: Lew90
from Columbia, South Carolina
Verified Purchase:Yes
I was unable to e-file my South Carolina 2022 taxes due to the software not accepting the W2 that indicated my small income totally went to SC taxes!
Pros: Easy to prepare, Maximizes refund
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: FILRR
from VIRGINIA BEACH
Verified Purchase:Yes
VERY POOR VIRGINIA TAX PROGRAM FOR AMENDING RETURN
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
overall, the HRB software and guided input works just fine. I did have a problem with the refund calculation: HRB said I would get $1400 MORE than the IRS paid me. That was a disappointment.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Steve in NJ
from Mount Laurel, NJ
Verified Purchase:Yes
Very easy to follow and worth the price as long as you have simple tax issues.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Mid America
Verified Purchase:Yes
I have found it accurate and accepted by IRS and State with no formal audit. One time a Qualified Charitable Contribution was questioned by IRS and via IRS web site, I was able to send additional info and mater was solved as return was filed
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: L Barnes
Verified Purchase:Yes
Easy to use. Built in tools to explain and guide through the process. Tax assistance without breaking the bank.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock