Ive been using H&R Block for over 10 years and each year the software has never failed me. I like how easy it is to input your own information, import the previous years information and how clean the overall look is. My only gripe would be during some Data Verifications I've entered in a value and it will proceed to keep the Verification as if it's not ok.
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Again this year, H&R is woefully deficient in the amount of AZ forms it can handle online
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have used the program for the past 5 years for my family's tax returns. It does the job. I am a retired CPA with 41 years of experience. The program does not require a powerful computer to operate. My computer does not have a lot of power.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Great product highly recommended and easy to use. I used it for both Federal and State.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for providing a rating for your recent visit! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Have been using this product for years! Until I had to upgrade my computer, it was ideal! Having upgraded it is still a favorable tool! EXCEPT, WHEN IT DECIDES I OWE THIS DECEIVING GOVERNMENT BUREAU OF THE I(F)RS.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
I have used HR Block for years, starting back when it was called Tax Cut. They're reliable and I know the software is accurate. So I trust it. The only drawback? They used to send me yearly emails with incentives to buy the following year. They no longer do that. That's the biggest drawback.
Response from HRBlockBy Eva, Social Media Team, April 12, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.