I switch from another tax software and I did not encounter problem.
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
I've used HR Block for the past couple of years. I suppose you get what you pay for in life. I use the basic service. I'm really just looking to file a pretty basic return, typical investments, dependents, etc. I don't have an issuing doing or understanding taxes. But as tax laws change and kids hit college, there are some options. I found like most AI help it is completely worthless. I had to research my questions outside the app, then figure out how to navigate to the proper form.
Pros: Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
I was amazed with the ease of use for a complicated return.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 12, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Easy to use but not sure if I got all the refund I’m entitled to. Not very well versed on tax lingo. Anyway, I still recommend the software.
Response from HRBlockBy Eva, Social Media Team, April 12, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Works well!
on April 11, 2025
Posted by: MCONRADMN
from MN
1) Improve HSA account handholding. 2) Allow print of blank and filled multipage Charitable contribution list for use as worksheet. 3) Allow renaming title of 1099 entries in edit list 4) Allow deposit account(s) to be entered once! Thanks.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!