Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,504 Reviews)
Rating breakdown 130,504 reviews
5 Stars
86,968
4 Stars
24,052
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product.
(
41,725 out of
48,975)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Anonymous
Verified Purchase:Yes
I have been using HR Block software for many years now, and I love its ease.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: PP_Hadissue_withCASDI
from California
Verified Purchase:Yes
The CA SDI is a disaster! The software does not support the new CA law which does not limit the CASDI. The number had to be split which meant I had to mail in the CA return! What is the use of e-file when the software itself denies you this benefit! I need refund!
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sean, Social Media Team, April 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: ploi
from Virginia
Verified Purchase:Yes
Unable to clear 'Data Verifications' after multiple confirmations. Unable to transmit State return due to 'errors' in Federal return. The report was unclear and not able to help.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Art71
Verified Purchase:Yes
Software works great for e filed.
Some of the editing was difficult.
Some of the editing was difficult.
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Harry A2
from Florida
Verified Purchase:Yes
Have used your program for several years, I like the way it intergrates information between tax forms and automatically open new required forms and adds the appropriate information. I would never had figgured this out on my own with the overly complicated tax laws we need to deal with.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bob99999
from Colorado
Verified Purchase:Yes
I had a few problems with the software. I could not find where I could see my completed 1040. and when printing I had to print schedules 1-3 even though they were blank. The print option screen came up with options but wouldn't let me de-select anything.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Ronn32
from Nc
Verified Purchase:Yes
I bought the program to do my taxes spent more then I get back on taxes so I’m in the hole
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, April 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Dan in AZ
from Mesa AZ
Verified Purchase:Yes
The software improperly treated our Roth conversion and did not pay tax on that income. Looking forward to the future audit and hope that H&R Block keeps their promise to be there for the audit and pay the penalty for their software error.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 11, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock