Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,291 Reviews)
Rating breakdown 149,291 reviews
5 Stars
97,780
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,676 out of
61,816)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Mark the only
from Arizona
Verified Purchase:Yes
I have used their software for many years. Easy to use, not too expensive and just works for me
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: GRUMPY 1
from KANSAS
Verified Purchase:Yes
It was the worst experience I had ever endured. How dare U release your READY FOR USE systems without getting rid of the FREAKING BUGS??
The worst 1 was the: YOUR AGI FOR LAST YEAR DOES NOT MATCH THE IRS FIGURES
Calling the IRS was futile because that is their biggest SECURITY QUESTION USED BY THEM!!
AFTER your 3rd update that it disappeared as a warning and I could proceed filling out my return.
The next was filling the KS STATE return. Turns out that unlike with other states your brain trust did NOT have the DECEASED SPOUSE within the filing year option and I had to MAIL IN??? the return--MAIL IN AS IN: trip to the overcrowded post office, wait in line with coughing folks--I am 81years old and unhappy-as U can tell.
Last year I purchased the STATE/FEDERAL with the free state filing for way less then the SURPRISE SURPRISE higher cost and the EXTRA $$ for the state filing which FORTUNATELY ??? I could NOT use due to the missing software provision.
After reading THIS REPORT--PLEASE TELL ME--how proud R U of your product-your totally inaccessible customer support--always busy-phone lines- personnel-and your cost for a half backed software. I would love to hear your side of this!
The worst 1 was the: YOUR AGI FOR LAST YEAR DOES NOT MATCH THE IRS FIGURES
Calling the IRS was futile because that is their biggest SECURITY QUESTION USED BY THEM!!
AFTER your 3rd update that it disappeared as a warning and I could proceed filling out my return.
The next was filling the KS STATE return. Turns out that unlike with other states your brain trust did NOT have the DECEASED SPOUSE within the filing year option and I had to MAIL IN??? the return--MAIL IN AS IN: trip to the overcrowded post office, wait in line with coughing folks--I am 81years old and unhappy-as U can tell.
Last year I purchased the STATE/FEDERAL with the free state filing for way less then the SURPRISE SURPRISE higher cost and the EXTRA $$ for the state filing which FORTUNATELY ??? I could NOT use due to the missing software provision.
After reading THIS REPORT--PLEASE TELL ME--how proud R U of your product-your totally inaccessible customer support--always busy-phone lines- personnel-and your cost for a half backed software. I would love to hear your side of this!
Pros: Maximizes refund
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Happy Customer always
from Denver
Verified Purchase:Yes
H&R software helps you get the best return available.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Written by a customer while visiting HRBlock
Posted by: Kptracy
from Royal Oak, MI
Verified Purchase:Yes
The price for this software is very reasonable. Other software products I used in the past just kept raising their prices. I found this easy to switch to and import my information.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: MMRudy
Verified Purchase:Yes
I've used this software for several years. The cost is reasonable. It provides the features needed for an uncomplicated tax return. And easily transfers information to my state return as well. I particularly like the fact that the software can extract income information from about a third of my IRA's. This prevents entry errors and limits forgetfulness. I am concerned about back-up of past years (so keep paper copy) having found that retrieving past returns requires updating the old software (no cost). A puzzle since these were saved as pdf's.
In 2021 I installed a home charging system for my EV. The cost might have reduced my taxes a bit, but this software did not include the necessary forms. I knew this in advance and recommend that the buyer check out coverage before buying.
In 2021 I installed a home charging system for my EV. The cost might have reduced my taxes a bit, but this software did not include the necessary forms. I knew this in advance and recommend that the buyer check out coverage before buying.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: OrionRain
from Maryland
Verified Purchase:Yes
IRS is charging me an additional amount due to an error in the software related to its covid-19 computation.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Posted by: Shy and Cautious
Verified Purchase:Yes
Tech support is impossible to reach. Software intake processes made an error and I am still having a very difficult time with the IRS undoing the problem.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: Brian W125
from New York
Verified Purchase:Yes
Easy to use and is good if you have investments. It will carry over information from last year’s taxes. If you don’t have many changes from year to year it will speed up entering the data. You can print out and review your taxes before you send it in to make sure there are not any mistakes or omissions.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock