Easy to use. Didn’t ask a lot of questions so hope I got all deductions I was allowed to receive.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I have used Block software for the past decade and find it easy to navigate. One problem I have is that when I imported financial records from other institutions, I had to examine more than 40 separate entries for accuracy and avoid duplication. That added a great deal of time to the process. Perhaps Block should consider shelving that option until accurate information can be guaranteed.
Pros: Easy to prepare, Fast
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I'm a long-term user of the software on a Mac. For the first time this year the downloaded software "lost" my pre-purchased State installation & tried to charge me for it (again). Chat & phone support got around this by sending a new download but I had to switch to a back-up computer to complete my filing because there was no "uninstall" that would remove all previously installed files. Overall satisfied, but frustrating experience.
Pros: Maximizes refund, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I always use H&R Block but was somewhat disappointed this time. I was unable to print it this year because it was all in large print. I worked with it quite a bit trying to get it to fit on 8X11 paper and be no more than 12pt font. Since I sent it via Internet I finally gave up. I work with computer programs quite often, but didn't feel like putting anymore time in it to make it work. Very frustrating.
Pros: Easy to prepare
Cons: Time consuming
Value
5
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
It's okay - user interface could be modernized but it works.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.