Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,257 Reviews)
Rating breakdown 149,257 reviews
5 Stars
97,759
4 Stars
28,052
3 Stars
10,433
2 Stars
5,408
1 Star
7,605
85%of customers recommend this product.
(
52,654 out of
61,793)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: XACH
from MT
Verified Purchase:Yes
Unable to download stock transactions from my Fidelity account. Help function from Block was useless.
Pros: Easy to prepare
Cons: Hard to import documents
Response from HRBlockBy Maria, Social Media Team, May 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sandy UT
Verified Purchase:Yes
I have used this for years and will continue using it.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from SLC,UT
Verified Purchase:Yes
My returns were accepted and processed. If I still haven't been audited three years from now, I will be satisfied. For now I will give my tentative 5-star rating.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DR74
from Fairport, NY
Verified Purchase:Yes
I've been using it for years and find it fairly simple to use. I may have missed it, but there should be a selection to go straight to standard deduction without the worksheets. Also terminology for pensions is confusing. there should be a seperate line for NYS teachers pension that will transfer to NYS return because it's nontaxable in NYS.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra Social Media Team, May 7, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from KY
Verified Purchase:Yes
You have an excellent product that I have used for literally decades. Most of the software is intuitive. But this year i had to pay on both the state and federal levels. This process was quite confusing to me and I'm still not sure I did it right. I paid someone. Hopefully the right people.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Maria, Social Media Team, May 7, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: rockytop
from Clarksville, TN
Verified Purchase:Yes
I don't like the way that you treat backdoor Roth conversions. IRS requires a Form 8608 be submitted but your software didn't support that even though that help function says that the form is required.
Value
3
Response from HRBlockBy Maria, Social Media Team, May 7, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: MD247
Verified Purchase:Yes
Have used this software each year for 10+ years. It's consistent and explanatory.
Pros: Fast
I would recommend this to a friend!
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Tax software worked ok, with 2 exceptions. The program would not import last years return info into this years return for my Mac. I tried several times to rectify the problem. The documentation on this process was minimal at best. The second issue, was a problem with PIN number for e-filing. Again. tried several things, gave up and had to mail in my return, by USPS. Not worth the money! After 6 years it’s time to try another program.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock