I thought that some of the tax prep was clearer than TurboTax, my main complaint though is that I have some mild visual impairment and I found your software difficult to adjust in order to accommodate. I work on a computer full time for my job, and can adjust the view enough to accommodate, however your software doesn't allow for that. Made it really difficult to get my taxes done.
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Good product overall, though the interface feels a little clunky compared to competitors. Going back to double check forms like 1099s isn't quite as intuitive as it could be, and the limited number of financial institutions that data can be imported from is a little annoying. But it's more affordable than some competitors, and got the job done.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I buy the software online every year. I love the thoroughness of the questions and the quality of the software. I use it to complete my taxes, my son's taxes, and my grandson's taxes. It is so easy to file electronically for both the federal and state. Thank you.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I initially started using Kiplinger Tax Cut then was migrated to HRBlock when they purchased it. I have been using this product for most of my adult life. This product is fantastic. I wouldn't consider using any other product. The previous years information carries over making completing our taxes extremely easy.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I've used H&R for YEARS!! This year the package is simply Not working. I have not figured out what the issue is, but I will. I have requested the "IRS extension", so I can get it to work. I will be trying to get the software to accept my figures, which are very similar to last year. The software simply isn't responding......
Cons: Hard to prepare
Response from HRBlockBy Joy, Social Media Department, April 10, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
The process is as painless as can be (considering I'm preparing a tax return).
Two complains:
- It suggested that I might not need to itemize medical; expanses. And while my medical expenses did not get me anything on my Federal return, they did get me money back on my state return. So y'all might teak the program to mention that.
- the planning (for next year) SUCKS: Using this years numbers it calculated my 2025 tax liability would be bout $2500. My this year's tax liability is over $13,000 THAT IS JUST WRONG
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Fairly easy program to do normal taxes, especially if you can take the IRS standard deduction. What I don’t like if if the program finds errors or areas of concern, there is little help to rectify those issues.
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.