Every year, the software last or near to last steps of data accuracy is hard to understand what to do to go to the next step. If I delete that page, it pops back up as an error again. Try give a line or two what my options are to move on and submit.
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
It was easy with the exception of the RMD part. The system said that I should calculate the RMD, but doesn't tell you how.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
This software made it very easy for me to complete my tax return. Great instructions helped me finish in a very short time.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Got my taxes done again. Slight variation between hrs and state online system
Pros: Easy to prepare, Easy to import documents
Cons: Hard to prepare
Value
4
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I've been using H&R Block (and its predecessor TaxCut) for 25 years and it has served me well. After being frustrated by TurboTax, my wife finally agreed to try my program and was delighted with how straightforward she found it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 10, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
I have been using this software for years and years, so I know how it works. For me, it is smooth and easy to use. I do not have the most complex financial situation currently, but back when I ran my own business it really made things easy. Nowadays I just get my taxes done quickly and efficiently, print my return to a pdf file, and send off the e-file. I don't know how something as complicated and convoluted at US Income Tax preparation could be made much easier. I will purchase it again next year.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
The software does not allow attachment of a pdf file. This makes it very cumbersome for entering 1099B data when you cannot download the information.
Pros: Easy to prepare
Cons: Hard to import documents
Value
4
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.