As usual H&R product worked as good as always. Only complaint (as always) is the separate charge for the state E-file despite 5 free E-files for the Federal.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I have been using this program for over 15 years and have had no difficulties
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
I have used H&R Block tax software for multiple years.. I have complete confidence in the software. Have never encountered a problem, instructions are clear and the additional click on explanations for each area of the return are excellent. Will continue to use this software.
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
2
Average software, with a shaky finish.
on April 9, 2025
Posted by: Frustrated and Disappoint
from Woodside, NY
Terrible. I kept getting a message telling me to install a software update, over and over again. The software would not let me transmit my returns. Finally, about an hour to trying, it displayed a message saying there was not enough room on my computer to install the update.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I have been using H&R Block tax software for many, many years. I don't think there's a better endorsement than that. It downloaded and worked flawlessly and quickly on my old laptop running an older version of Windows, and I really appreciate that.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
The software met my expectation for a smooth experience
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
We've been using H&R Block for years,and it has worked wellfor us.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 10, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!