I had a lot of problems filing this year, as the final check did not reflect issues in filing returns where you needed to include details of apportioning a health care account under the ACA.
Response from HRBlockBy Sean, Social Media Team, April 9, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
i submitted e file, and was rejected because of another submission. Called the IRS and they had no record.
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sean, Social Media Team, April 9, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I did not get the maximum refund or even close. In my situation, I can itemize but it is better to take the federal standard deduction but itemize state with charitable contributions made.
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Sean, Social Media Team, April 9, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
The program is fairly easy to use but this year I had some issues as some things could not be corrected when I put a wrong amount in. I also could not set up the federal to pay through my account and had to send a check.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, April 9, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
It was fine. However, it prompted me for "rechecks" at odd times, way late in the process.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, April 9, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.