It would be 5 stars but when filing online if you have used the IdMe government program it'll only accept their 6 digit number for verification. The 5 digit random number is not accepted. Only after having the return rejected you have to use the possible fraud link to allow reentry. Seems this should be an available option on the first pass.
Pros: Fast
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Switched several years ago from Turbo tax, while similar, H & R Block is easier to use and a bit more comprehensive. One drawback was the section on minimum withdrawals from an IRA. It was confusing to me.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
For the many years I have used it, ease if use has not improved
Pros: Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Dept-Abbie, April 8, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.