I’ve used this for several years and it’s pretty straight forward program. I,like the way it accesses the previous years basic information and populates the form. I like you can review the different elements of the forms and make corrections if needed. The one area it lacked for me this year and perhaps I overlooked it was more explanation on how to enter a Required Minimum Deduction. I finally figured it out to use the 1099R form, but the help section as well as Q&A did not provide any help. It was very frustrating until I figured it out. That part could have been much better.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Been using for several years and have enjoyed the improvements made to rhe program. I like the easy interview approach to doing my taxes. There are some forms tax cut doesn't support and I wish it would.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I have used HRB Tax siftware for many tears and have been satisfied. But this year things went poorly. I was never able to load the State (NC) tax program. I was instructed to tap the load program button, six times, yet it never loaded the necessary software. And worse, I was billed six times on my credit card for the six attempts to load. I am still unable to do my state taxes. A One Star rating is generous.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 9, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Cumbersome when the reviews are stubborn if the us
on April 7, 2025
Posted by: Anonymous
from Lake Mary, FL
Verified Purchase:Yes
The software got me through another year of taxes, but when the computer program reviewed everything, it found 2 issues and one possible omitted number. I reviewed these items and did not need to correct them. But the program was not friendly at all about these alleged problems! I had to enter zeros to get it to stop! There should be a hot key to allow the user to respond with OK if nothing is actually wrong!
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!