Main program works good. Only complaint is that you can only attach one pdf to State tax email. That was a little infuriating!!
Pros: Easy to prepare
Value
3
Response from HRBlockBy Social Media Dept-Abbie, April 8, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
updates did not intsall, efile kept asking for update & after several updates, and did not transfer file to IRS, i had to unstiall program from hard drive, and download new file. which did resolve the issue
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Dept-Abbie, April 8, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Block has the easiest step by step flow. Was easy to complete and efile.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Who likes taxes?!
on April 7, 2025
Posted by: Nofun
from AZ
Still the best product on the market . . but at least 2 improvements are still necessary to better clarify the interview/instructions for the user: 1. the procedure for handling gas/oil drilling royalties paid to a property owner, who has leased the drilling contract rights to a speculator, is not entirely clear for simply recording the property owners portion of the royalties . . it could be made much simpler and clearer in the instructions . . 2. The procedure for recording a "Required Minimum Distribution" (RMD) for an IRA is particularly confusing, as it tries to combine a straight forward total RMD with a possible variation that most frequently is not the normal case . . those two should absolutely be separated, so as not to confuse the normal entering of the withdrawal of an RMD. I've done my own taxes for 63 years, used this H & R Block program for maybe 10+ years (only one year did I use a Pro, and it's the only year I've ever had an error, lesson learned! . . You take more care and know more about you than anyone else)
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Still experiencing gaps between Vanguard and what HR can pull from Vanguard
Value
4
Response from HRBlockBy Social Media Dept-Abbie, April 8, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I am getting an error message that I already submitted, but I did not! Will have to print and mail in. Not happy.
Response from HRBlockBy Andrea, Social Media Team, April 9, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Stays up to date even to the last three weeks of deadline filing. Easy walk throughs and forms access. Data verification needs more work. Detail calculation for line 15 AGI is not there especially when you have stock gains and dividends.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!