Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4 out of 5
4.4
(130,505 Reviews)
Open Ratings Snapshot
Rating breakdown 130,505 reviews
5 Stars
86,968
4 Stars
24,053
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product. 
(
41,726 out of 48,976
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
4 out of 5
4
Good value for Fed tax, less so for State.
on April 7, 2025
Posted by: Anonymous
from Escanaba, MI
Verified Purchase:Yes
Downloaded financial info without too much bother. Calculated taxes accurately by all appearances. Wanted to charge for e-filing State taxes...my main annoyance with the software. Second annoyance it frequent attempts to up-sale software.
Bottom line: did a good job on what I bought the software for, lost a point for trying to sell me more stuff.
Pros: Easy to prepare
Cons: Hard to import documents
Value
3 out of 5
3
Response from HRBlockBy TraSocial Media DepartmentApril 7, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy and fast.
on April 7, 2025
Posted by: Anonymous
from Northern California
Verified Purchase:Yes
excellent tax software. I was able to complete my state and federal return in two hours. just one question, why a charge to file my state return electronically?
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy TraSocial Media DepartmentApril 9, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on April 7, 2025
Posted by: Tamla
Verified Purchase:Yes
I'm pleasantly pleased with the software. Streamline through the process of preparing my return with ease.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5 out of 5
5
Response from HRBlockBy KiraSocial Media TeamApril 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Trusted Software
on April 7, 2025
Posted by: bikerd
from Elizabethtown, Pa
Verified Purchase:Yes
I have been using your software for about 15 years, works great and I am very happy with the package.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy KiraSocial Media TeamApril 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Well thought out instructions
on April 7, 2025
Posted by: spiff790
from New Jersey
Verified Purchase:Yes
I have been using your software for several years now. The step by step instructions are well thought out and really make the process less confusing. Will use again next year.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy KiraSocial Media TeamApril 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
something is amiss!
on April 7, 2025
Posted by: EricQ
from Durango, CO
Verified Purchase:Yes
Our return was submitted and promptly rejected. It was because of one of us didn't have a AGI or there was something wrong with last years pin. The one of us doesn't have an agi since we file as Married filing jointly
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Social Media Dept-AbbieApril 8, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Deluxe plus state
on April 7, 2025
Posted by: BLK2025
from MD
Verified Purchase:Yes
Great program for fed return, State program is a real time saver but nowhere near as comprehensive as the fed program. 2 recommended area for improvement:
* Review Warning said "To be deductible in 2024, taxes must have been paid in 2024." This is incorrect. IRS 1040=ES schedule of estimated tax payments requires a January payment.
* OPM 1099-R Box 7 says "7-NONDISABILITY". H&R program box 7 selection 7 says "NORMAL DISTRIBUTION"
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy CorrinaSocial Media TeamApril 9, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Longtime User
on April 7, 2025
Posted by: HRN41
Verified Purchase:Yes
Using this software for many years, very convenient, never had any tax problems.
Interview covers everything I need and I do have some complex situations.
Response from HRBlockBy KiraSocial Media TeamApril 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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