Downloaded financial info without too much bother. Calculated taxes accurately by all appearances. Wanted to charge for e-filing State taxes...my main annoyance with the software. Second annoyance it frequent attempts to up-sale software. Bottom line: did a good job on what I bought the software for, lost a point for trying to sell me more stuff.
Pros: Easy to prepare
Cons: Hard to import documents
Value
3
Response from HRBlockBy Tra, Social Media Department, April 7, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
excellent tax software. I was able to complete my state and federal return in two hours. just one question, why a charge to file my state return electronically?
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 9, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
I have been using your software for several years now. The step by step instructions are well thought out and really make the process less confusing. Will use again next year.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Our return was submitted and promptly rejected. It was because of one of us didn't have a AGI or there was something wrong with last years pin. The one of us doesn't have an agi since we file as Married filing jointly
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Dept-Abbie, April 8, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Great program for fed return, State program is a real time saver but nowhere near as comprehensive as the fed program. 2 recommended area for improvement:
* Review Warning said "To be deductible in 2024, taxes must have been paid in 2024." This is incorrect. IRS 1040=ES schedule of estimated tax payments requires a January payment. * OPM 1099-R Box 7 says "7-NONDISABILITY". H&R program box 7 selection 7 says "NORMAL DISTRIBUTION"
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 9, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Using this software for many years, very convenient, never had any tax problems. Interview covers everything I need and I do have some complex situations.
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!