Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
2
Wasted money
on April 6, 2025
Posted by: Warvet
from Orange County, California
I bought it yesterday and had terrible time getting started. Lost all my twice. Had to mail it in the program would not let me e-file.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Bought this software after buying a new computer to replace 10 year old crashed unit and was anxious to prepare my taxes for 2024. Once I realized that I had to follow the step by step directions carefully, tax preparation went smoothly.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
The H&R Block tax program is good. I have been using this service for years. Step by step instructions are easy to follow. Choosing the program with the state tax included makes filling out the state form simple. I will continue to use this program. Thank you.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
I was disappointed that I wasn’t able to attach a K-1 to my state filing and therefore couldn’t e-file using your software. That should be a feature of the Deluxe version. Also a download of a 1099 creates many errors so we had to manually input. Otherwise the program worked well for us.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I have been using that software for a decade. I am happy with it in 90%, except for the clicking buttons (back, next) and the review form, which does not accept override.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
This is 2nd time I have bought the H & R tax software. Reasonable priced and easy to use.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 7, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.