The product version did not include one state return. I did not realize and was not happy about that since, in the past a state return was included without additional purchase fee.
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for taking time to provide feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
The H&R block tax software made filing my federal return easy. It also helps a lot with the Indiana state return that is a nightmare on paper.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
The software works! For peace of mind, the software's feedback is great, esp regarding updates and what is happening. The confirmation from the Fed & State governments is appreciated.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
I have used HR Block software (Federal and my State) for years so my data is brought forward year to year. I expected the State software to behave similarly to the Federal. The Federal return reminded my of a capital loss carryover from prior year, but the State form did not. I only discovered this inconsistency in the State software at the last minute when comparing 2023 to 2024 return manually.
Cons: Doesn't maximize refund
I would recommend this to a friend!
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Product was easy to use, acurate and User friendly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Hard to follow, can't find the form for Qualified Dividends and Capital Gains Tax Worksheet. No idea how you determined tax.
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!