Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,505 Reviews)
Rating breakdown 130,505 reviews
5 Stars
86,968
4 Stars
24,053
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product.
(
41,726 out of
48,976)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Anonymous
from CT
Verified Purchase:Yes
Program was not as clear in processing and explanations as previous years
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, April 5, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Long Beach, CA
Verified Purchase:Yes
I've been using H&R Block Deluxe Software for years with success. Every step is explained clearly; so much easier than looking at the actual forms which must only make sense to tax accountants. This software saves me time and money - I'm not saying is super easy, you still need to gather and find your information and check, double check, triple check, but the outcome is well worth it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RSS Review
from Overland Park, KS
Verified Purchase:Yes
The Federal section was fine, but the Kansas state portion seemed very truncated as I was given very few questions to answer. Then, when I was finished and looked at the resulting tax, I knew something was wrong, so I went to Forms and looked through everything. Your software somehow had selected that we use the Std Deduction for KS, even through we itemized for the Fed return. I selected Itemized within the form and the system accepted it, even through your software generally won't allow changes to be made by altering a form. I've used your software for years, but this was very concerning and did not leave me with a feeling of confidence in using the product going forward. PLEASE check the KS state application.
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Little River, SC 29566
Verified Purchase:Yes
I’ve been using this software for many years now and have yet to have any difficulty at all. I appreciate the ease of use and quality!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, April 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tampa, FL
Verified Purchase:Yes
Mostly good. The “buttons” that you click to advance don’t work well - there’s an HTML problem. Has to be an easy fix. When you try to click your cursor has to be lined up just right. Also, inherited an IRA but the “date purchased” didn’t alert me that typing “inherited” was an option - just stumbled on it. I’m guessing there are other similar fields with options you don’t know about. But overall the software works well and I’m confident it calculated properly.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Eva, Social Media Team, April 5, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from East Central Iowa
Verified Purchase:Yes
Have used this program the last few years. I am mostly pleased with it. I do wish there was a search box on every screen.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 5, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
2
Not very helpful and charged me 3 times for state
on April 5, 2025
Posted by: Not worth the hassle
from Maryland
My federal was rejected and the directions to then get my state filed was nonexistent. Charged my card 3?times!!!!
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Team, April 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NW OH
Verified Purchase:Yes
Continuing to use H&R Block Deluxe Software as I have for many years. A good product at a good price.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, April 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock