Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,505 Reviews)
Rating breakdown 130,505 reviews
5 Stars
86,968
4 Stars
24,053
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product.
(
41,726 out of
48,976)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Anonymous
from Texas
Verified Purchase:Yes
I have used your program for over 30 years. Usually the programs have been flawless. This year was different. The itemized list function would not work so I had to list and add items manually. Not happy...
Pros: Easy to prepare, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Portland,OR
Verified Purchase:Yes
Have used this program for many years. Works good for me. Disappointed this year when I called the help line. Did not get e information I wanted
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 5, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Southern Oregon
Verified Purchase:Yes
I've used H&R Block tax software for the past 11 years, including years when my wife & I retired and when we moved cross-country. Very pleased with their interview processes and the results for both federal & state returns.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Brian A J
Verified Purchase:Yes
Good overall tax program. Have used for many years and will continue in the future. Thanks for a good to excellent product.
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Averagejimbob
Verified Purchase:Yes
Program was ok. Help was non existent. I tried chat option on software and wouldn't work. Tried calling help number and all that wanted to do was make appointment to see someone in person.
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Steilacoom Washington
Verified Purchase:Yes
I have been using this brand for over fifteen years and its great and just gets better.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Rock22
Verified Purchase:Yes
I've been using this software for quite a while. I am very pleased with this product. I plan on continuing to use it.
Response from HRBlockBy Eva, Social Media Team, April 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mia 42
from Washington
Verified Purchase:Yes
I have used this software for many years to do my taxes. It has gotten kind of expensive to do it myself with your software.
Cons: Time consuming
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock