Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,505 Reviews)
Rating breakdown 130,505 reviews
5 Stars
86,968
4 Stars
24,053
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product.
(
41,726 out of
48,976)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Jim_Idaho
from Idaho
Verified Purchase:Yes
Been a H&R Block tax cut user for many years. Results mostly good. I've never compared those results with other brands, so I can only presume I'm not getting hosed. My one complaint is the state install process. Last year an again this year the download / install of the state package was a mess. Would not do the install; charged me several times. Finally called support and after an hour on the phone with a very helpful lady, we were able to get my state software downloaded.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Loveland Colorado
Verified Purchase:Yes
I use this software every year for my taxes. Works great, great prices (at Amazon)
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Traveler1
from Oklahoma
Verified Purchase:Yes
Have been using this s/w for years. Is a little thin in terms of deductions and credits for foreign pension income taxed at source, both at US federal and especially state levels.
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I used the Federal and Minnesota returns and had no issues. However when I did the property tax credit schedule (M1 PR), it did not pick up the untaxed portion of my Social Security payments, and therefore overstated my refund. Fortunately, I caught the error, recalculated by hand, and mailed a revised paper copy. This experience was not a deal breaker on future use of HRB software, but it did alarm me.
Value
4
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Been using it for years and always got the best return. Foolproof worksheets and Q&As. I will continue to use H&R Block in the future.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, April 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Definitely worth switching to this from TurboTax
on April 4, 2025
Posted by: BSMan
from Haddon Heights, NJ
Verified Purchase:Yes
I was a satisfied user of TurboTax for 20 years until I received the 2024 version where the input screens for 1099s (interest/dividends, etc) were an absolute mess because they did not show everything in a simple spreadsheet type format as they had all previous years and would have been very time consuming to enter data.. So I tried this H&R software and found that it did the job well and with little hassle. I plan to use it for 2025 taxes and beyond.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
4
Reliable software eases the burden of doing taxes
on April 4, 2025
Posted by: Anonymous
from Jackson, MI
Verified Purchase:Yes
I’ve been using H&R Block tax software for years and am generally quite pleased with it. The only downside I’ve found is that it doesn’t always give you sufficient information about what should be entered into some of the fields during the interview process. Sometimes I have to do a little research on my own to figure things out. Occasionally I may even have to do a little guesswork.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
2
harder this year
on April 4, 2025
Posted by: m from okla
from okla
i had more issues this year with the okla state return
Cons: Time consuming
Value
2
Response from HRBlockBy Sean, Social Media Team, April 4, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock