I had a problem with the Federal return on 1040-ES. Both approaches Planning and Manual did not work. Used my 2024 tax as the 2025 estimate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I've been using H&R Block Deluxe for 20+years. Easy to use and understand. Great value for the cost.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Please use a larger and darker font My eyesight isn’t what it used to Be
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
When I ran into trouble, called and a very professional, friendly and truly helpful rep named Jennifer assisted me. What a blessing she is! Got the program downloaded and return on its way. Thanks again Jennifer!😇
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, April 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!