Use it to email federal and state. This year it would not allow me to complete and email state. Both solutions were not workable. Only allowed me to mail state return. Have used it for last 7 years and have not had this problem before. Calling for help over the phone is impossible unless you sit and wait for a long time. Will not buy again.
Value
1
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Software was adequate to the task of filing our 1040 with standard deduction. The interview process and input of numbers was fine. Somewhat lacking in the e-filing and printing portion.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I have been using this software for many years. It is convenient to have last years info transferred over. It is very helpful but sometimes there are issues that you have to make the decision that could be right or wrong and there are no guard rails for situations like that. The price went up a lot but it is sill much lower than the competitors.
Pros: Easy to prepare
Cons: Time consuming
Value
4
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Useful Tool, Hindered by Clunky Navigation and Lac
on April 4, 2025
Posted by: fmrirsse
from Illinois
Verified Purchase:Yes
Though ultimately effective, the user experience is negatively impacted by clunky navigation, such as the premature final review despite warnings. The lack of a form preview, requiring printing to see results, is another area needing improvement.
Cons: Time consuming, Hard to prepare, Hard to import documents
Value
2
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I have used this software for many years. I like the interview style I put to help remember the data needed. This year there was an issue with updating the software that proved to be bothersome.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
It continues to allow me to get my taxes done on time with few complications
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I have used this product for a long time. It loads the previous years return and populates the resultsinto this years return to give you a starting point and to remind you what you did. It does the calculations for you so you do not make mistakes. It walks you through new things and live changing events.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!