Very straightforward, but it could use a little more explanation on some of the minor items. I had a nagging feeling that I was missing something. That said, I've been using this program for many years, and I have never had any problems with any of my filings.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Easy to use and reasonable price for the software.
on April 3, 2025
Posted by: Retired Tax preparer
from Los Angeles
Verified Purchase:Yes
Easy to use as long as you answer the questions correctly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Small accuracy issue on state return but otherwise very effective system
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Have used this product for over 10 years, and has never disappointed.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
A program structure issue: EVERY page in the program has a title. Why can't the "Take Me To" screen list all those titles? Clicking on a "Take Me To" item will, in many cases, take me to a page that is 3. 4 or more pages away from where I want to be. "Take Me To" needs to be fine-tuned.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!