Software found an error and told me that IRS does not recognize my SSN as 'valid' although at the beginning the same SSN was entered without problems. After number of attempts i thought i would have to print and mail the returns, fortunately all of a sudden, my SSN retyped the same time and again got accepted and i could file returns.
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I bought this software because it was on sale. I previously used another tax filing software, but it had become prohibitively expensive. It turns out that H&R Block software easily imported my tax file from last year and the interface was straight forward and easy to use. Overall, I'm happy with the product.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
It got the job done. Had questions on one particular part
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
1099 from SSI was delayed so I didn't finish my returns until April 2. Going through the steps and submitting my forms was a breeze.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!