Only problem I had was comparing filing jointly to married but separately, the comparison assumed in I claimed the $5000 limit for state and local taxes, my wife automatically claims the max $5000 for hers, regardless of whether she paid that much or not. It provided a false sense that filing separately saved money.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I've used this software for several years without any problems. However this year I had some unusual items to work with. I thought that the support for questions was included in the price - it's not! There are plenty of free filing options out there - and maybe I can find support without paying an additional fee.
Cons: Time consuming, Doesn't maximize refund, Hard to import documents
Value
1
Response from HRBlockBy Sean, Social Media Team, April 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
State was rejected and had to paper file. Additionally got charged several times for filing state despite it being rejected
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, April 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Very good. Only suggestion would be to make it clearer from the beginning if you are filing Office at Home that mortgage interest and property taxes are filed there and niot on Sch A.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.