Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,505 Reviews)
Rating breakdown 130,505 reviews
5 Stars
86,968
4 Stars
24,053
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product.
(
41,726 out of
48,976)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Alcam
Verified Purchase:Yes
I have used H&R Block software for preparing my taxes for many years with excellent results.
Response from HRBlockBy Andrea, Social Media Team, April 3, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Panka
from Missouri
Verified Purchase:Yes
I only had one issue that was challenging to resolve.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 3, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: SMARTER THAN MOST
from FLORIDA, USA
Verified Purchase:Yes
I am deeply disturbed that you decide for me if I am allowedto delete form pages from prior returns that no longer apply. Why do you do this?
Why do you make it extremely hard to explore alternate filings for the same year. When I produce alternate returns what do you do with them, is the exploration transmitted to the IRS? Do you keep it in your 'cloud'?
Why do you make it extremely hard to explore alternate filings for the same year. When I produce alternate returns what do you do with them, is the exploration transmitted to the IRS? Do you keep it in your 'cloud'?
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Kira, Social Media Team, April 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Decent software for simple returns, getting expens
on April 3, 2025
Posted by: BCNE
from Midwest
Verified Purchase:Yes
Cost of software, additional state purchases and state e-filing is getting expensive.
Some vague descriptions around non-resident details.
With the overall cost and some confusion around what to input. We may look into hiring a professional tax accountant or different software.
Some vague descriptions around non-resident details.
With the overall cost and some confusion around what to input. We may look into hiring a professional tax accountant or different software.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, April 3, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Mashi
from Pa
Verified Purchase:Yes
I’m a returning customer and really like this software.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 3, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from OH
Verified Purchase:Yes
A little difficult to understand some of the explanations but overall decent tax software.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
2
Response from HRBlockBy Andrea, Social Media Team, April 3, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: none20250403
from Chicago, IL
Verified Purchase:Yes
I have been using this for years - never disappointed.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 3, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Amw662158
from San Francisco, CA
Verified Purchase:Yes
I've been using this tax software for years and it it works well, except for telling me when I'm liable for schedule C and when I'm not.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 3, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock