Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,505 Reviews)
Rating breakdown 130,505 reviews
5 Stars
86,968
4 Stars
24,053
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product.
(
41,726 out of
48,976)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Have used H&R Block for my taxes for several years, find it easy to use and get my taxes done.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: cher777
Verified Purchase:Yes
The Federal tax software is really good, if not excellent. I had some trouble with one of the state programs, but it was my first experience with that particular state. I'm very happy with the Federal software which I've used for many years.
Response from HRBlockBy Andrea, Social Media Team, April 3, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: User 830291
Verified Purchase:Yes
Easy to use software. And loads other financial software so one does not have to manually enter data.
The e-filing feature is worth the price of the program alone.
The e-filing feature is worth the price of the program alone.
Response from HRBlockBy Kira, Social Media Team, April 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Seattleguy0000
from Seattle, WA
Verified Purchase:Yes
I finished my taxes so that's good, and the software is still better than trying to fill out forms by hand. I still like Block better than TurboTax.
But... there were way too many times when I somehow exceeded the capabilities of the program. In particular, K-1 support is lacking. There were several times when the app just threw its virtual hands in the air and said "Hey that looks complicated. Here's the raw forms. Good luck with that!" I still have no idea if I did things correctly. Maybe not! Hope I don't get an audit surprise.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Houston, TX
Verified Purchase:Yes
Helps guide my work and saves time by importing last years information.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 3, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Good features but accuracy review is confusing.
on April 2, 2025
Posted by: Anonymous
from San Francisco, CA
Verified Purchase:Yes
Easy to use-- five years now-- but I still don't understand the "accuracy review" at the end which displays items to verify and/or change. Some of them seem silly and don't need changes but never go away.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 3, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
I have been using HR Block for many years and it had done well
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 3, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: A bit frustrated too
from Midwest US
Verified Purchase:Yes
I shouldn’t have to pay extra to electronically file my state taxes when I bought the federal and state combined.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 3, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 or hrblockanswers@hrblock.com at your earliest convenience.
Written by a customer while visiting HRBlock