Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,505 Reviews)
Rating breakdown 130,505 reviews
5 Stars
86,968
4 Stars
24,053
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product.
(
41,726 out of
48,976)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Common centz
Verified Purchase:Yes
I’ve been a customer for over ten years. Software getting better but still needs work. Search function ok but needs to be able to find things better like “driver license” not found. This is where you type in dl number to file. I skipped over that to get it later but then had to rewind whole interview to get back there what a pain!!! Search won’t find that bookmarked spot
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dayton, OH
Verified Purchase:Yes
I've been using the H&R Block software for a dozen years and it's never failed to be easy to use and comprehensive for my tax prep needs.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, April 2, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Steve756
Verified Purchase:Yes
The software is relatively simple to use and guides you through the process. It can directly import financial data which makes the task of filing less onerous. A drawback for me is the price you paid isn't truly the full cost of the software. If you want to file to the state electronically, there is an extra fee involved. I don't know why this is but it is annoying
Value
2
Response from HRBlockBy Kira, Social Media Team, April 2, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Richardb42
from Bristow, VA
Verified Purchase:Yes
Frustrating oversights. Missing forms seemingly at random, and has unhelpful errors when trying to import capital gains info from Betterment. Had to jump to excel, calculate things myself, and hope I'm filling things out right.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Good product but a couple of chages would help.
on April 2, 2025
Posted by: Tis_Brian
from Texas
Verified Purchase:Yes
Too many updates after Feb 1
I would like each form checked when the data is entered, not at the end when I am getting ready to file.
I would like each form checked when the data is entered, not at the end when I am getting ready to file.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, April 2, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 4Ward
from Madison, Wisconsin
Verified Purchase:Yes
Things were broken down enough to get through without too many issues. Help section was useful for one-off items.
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Downloaded and finished my taxes, with investments, deductibles, and charities all in 7 hours! Federal accepted a few hours later in same day. Wonderful, clear, helpful instructions, questions, and pro tips.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ionia, MI
Verified Purchase:Yes
I have been using H& R Block Tax software for years. I love how easy it is to use and everything loads from the previous year
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock