This software is easy to use and support is easy to reach. I have been using it for years, to do my taxes, and four friends (because you get five free federal e-files!). One of my friends is self-employed as a handyman and another is a retired gentleman with a pension. The software does all the work by just asking me questions. I have used other software but like this the best.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I'm currently having a problem with get my state tax refund. I don't know where the problem is. It must be an interface problem. I submitted the return but never got a message back acknowledging its receipt.
I've been a long time user of H&R Block tax software. Have tried using other tax software and found them to be too simplistic and lacking. The Block tax software is very complete and easy to use. Have recommended H&R Block tax software to several friends and they tell me the same thing. Complete package and easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Great software for federal filing. Had some issues with Michigan filing though. It gave me deductions I was entitled to take as an out of state resident. I had to over ride the software.