The platform said needed to have a higher version of Mac but seems I got around it and able to the taxes.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 2, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Very Poor Error correcting!
on April 1, 2025
Posted by: Dick7788
from Dyer, IN
Everything went very well until I had the program check my completed forms. Then the software made me fill in spaces on my 1099-R forms that were not on my original 1099-R forms that I had received in the mail!!! I had a TERRABLE time trying to find how to make these changes! Now I am worried that I might be audited because of these changes!!!
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Printing
on April 1, 2025
Posted by: Squirrel22
from Georgia
Our state requires copy of 1040 to be filed along with state return. Cannot select individual page to print alone. Program used to allow this. If something goes wrong with printer before getting entire document printed, it would be better if i could select only the pages i need to do rather than having to print entire thing again.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Kira, Social Media Team, April 2, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
I've been using H&R Block tax software for 19 years from back when both my wife & I worked, were paying down our mortgage, and had just started saving seriously. We're going to keep using it!!!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
I’ve been a customer for 5+ years and normally have no issues with the product. The last two years have been disappointing and I had State return problems last year and this year my return has not yet been processed due to security concerns with the IRS. I had better luck when I filed myself.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have used the software for well over 15 years. I feel confident in it's calculations. My one comment is that it can be difficult to go back in the program to review input on forms.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 3, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.