Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,505 Reviews)
Rating breakdown 130,505 reviews
5 Stars
86,968
4 Stars
24,053
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product.
(
41,726 out of
48,976)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: DrJr
Verified Purchase:Yes
Using H&R Block for 10 years now. I particularly like the easy downloads of financial data. One suggestion for improvement. On final review, stock transactions that have been downloaded all have a red triangle with and exclamation point "alert" attached. Each transaction must be reviewed individually to remove this alert. With hundreds of transactions, this could take many hours, and since these are all computer downloaded, I have no real knowledge of the accuracy. I would like to see a "box" that could be checked that acknowledges "These are the transactions reported to me by my financial institution and reported to the IRS" - and would then clear all the alerts associated with those transactions. If the financial institution computer report contains errors, I have no way of knowing - and spending hours "accepting" each transaction does not improve accuracy. I do not like submitting a return with so many alerts and do not have time to clear them all individually.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 1, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Stevek812
from Chicago suburbs
Verified Purchase:Yes
State tax option did not work. It made me pay for it again. Just like last year. Thanks for last year’s refund.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, April 1, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Barb68135
from NE
Verified Purchase:Yes
Have used this program for several years. My only complaint is that I have to pay extra to e-file my state return., It should be included in the price I already paid for the program. I do love that fact that all my previous years information transfers to the new tax year I am preparing. By the way the wife is the person using the program, not Jerry
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 1, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ed1313
Verified Purchase:Yes
For the most part, I was very satisfied with the software. The one exception is how the software handled information regarding transactions related to an ETF I have. It did not identify these transactions as short term, long term, or something else. The research I did hopefully gave me the correct answer, but I expected more information from the software.
Response from HRBlockBy Kira, Social Media Team, April 1, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
I have used H&R Block tax software for several years now. It really helps to organize everything through the interview process. Having quick access to the full forms is helpful and aids in my understanding.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 1, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Mike730
Verified Purchase:Yes
Not happy with the program, several sections are confusing or not user friendly.
Response from HRBlockBy Kira, Social Media Team, April 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Btom
from Ill
Verified Purchase:Yes
Software is okay but their where’s my refund feature doesn’t work the best
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 3, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pittsburgh, PA
Verified Purchase:Yes
I’ve been an H&R Block user for many years. I switched from another platform after they pulled a bait and switch. Easy to use and very complete. I get my taxes done in no time.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock