There were some mistakes in the address for 1 1099: blvd vs boulevard spelled out. This led me to have to pay for 6 submissions until my return was accepted. A clearer error message would have helped.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Have used this software since Day 1 and it never disappoints. Easy to use and great value for peace of mind.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I've been using H & R Block now for a number of years. Its software proved best over others I've used for my Federal retiree annuity. That is to say, it was fast and seamless for my particular situation.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
H:& R Block allows me to do my own taxes and feel comfortable with the results. The instructions are very good so that a novice can complete our taxes. I've been using this tax program for many year since it was called Kiplinger's Tax Cut.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Have tried on several different sites to get a question answered and not even the irs site got me what I was looking for. I’ve used your software for years
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I like using the software. I wish it had the option to increase font size with word wrap. If I increase the font size on my own (CTRL +), I have to scroll left and right to read the information because the software screen is small.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
This year the software was excellent. In comparison, last year, I was unable to electronically send my taxes, resulting in submitting hard copies. The price keeps rising, costing significantly more.
Pros: Easy to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
We have used it many years and like the data transfer function. We trust that the latest rules and laws are followed. Got our return back in less than a week.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!