Been using this program tor many many years. Love the way info carries from year to year
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I have purchased this system now for 4 years. It has not disappointed me so far.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Did not have access to all the state forms needed. Had to print and file physically.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Overall, a great software package. I was a bit frustrated when the software stated that there was a tax reduction for seniors in Virginia. I wasted some time trying to figure out how to get that reduction. If the software had stated that there is an income limit to acquire the reduction, it would have saved me a lot of time.
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Overall the program is okay but not including Form 8911 to get the tax credit for an EV charger forced me to fill out the form manually, make a lot of overrides and paper file. Grrr!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have used H&R Block tax preparation programs for the past decade without problem. They are easy to use and cover my varied needs successfully
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I already sent feedback, but can answer this again. Overall good, but every year it asks to charge me to efile state only to come back and say it can’t. It also says I need to include extra statements but doesn’t include templates on what the extra stuff is I need to mail to the state. So good but not great.
Value
4
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.