I've been using H&R Block tax software for over 20 years and it is so easy to use. Just gather your records and answer questions about it, it's that easy.
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Been using this product for years. My biggest beef is with your update process. I use a Mac and when I go to install state editions and or software updates to federal/state editions then update doesn't work. It looks like it downloads but just keeps cycling back to the update screen. For the last 2 years I've had to go onthe support chat and ask them to send me the links to the state editions so I could manually download and install them
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have been using H&R Block for over 20 years, that should say enough. I have not used the state for several years and feel it could be a little more helpful. I am awaiting a K-1 from a failed business. I cannot file federal but the business is out of state and will not matter. Block will not allow me to file state and no reason is given
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I have been a long time user of this software. It is very straightforward and easy to install and use.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 1, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
I have used this app for my taxes for more than a dozen years. The ease of use and accuracy have made what was one a tedious chore manageable. I have confidence that my submission to the IRS is correct. I will utilize this product every year with confidence in my submission.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 1, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
I have used H&R Block software for 6 years. Its easy to use.
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!