Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,505 Reviews)
Rating breakdown 130,505 reviews
5 Stars
86,968
4 Stars
24,053
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product.
(
41,726 out of
48,976)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: CM12345
Verified Purchase:Yes
I wish there was a way you could click on a field in the return & go back to the input section. It is clumbersome to have to read the helps to find out where you have to go for the input.
Response from HRBlockBy Amy, Social Media Team, March 31, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: 352735
from Minnesota
Verified Purchase:Yes
I used turbo tax last year , hr block software uploaded information from last years form. When I tried to send the tax form to the irs it asked for security information what my income was for 2023 line 11. The program downloaded this info and rounded out the number. I called hr and they also determined I can’t change this number so I would have to start over and do it manually. So I filed by paper which is a hassle. So not a good experience
Cons: Hard to import documents
Value
3
Response from HRBlockBy Sean, Social Media Team, March 31, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: LyndaL
from Louisiana
Verified Purchase:Yes
I have used H&R Block for years. Gather your papers and fill in the information.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Amy, Social Media Team, March 31, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
Easy to use. Great value. Captures tax deductions I would have missed. Trust the programming to get me the maximum deductions I’m entitled to.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 31, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from TX
Verified Purchase:Yes
Long time past user of H&R Block Deluxe and it’s always easy to use without any problems. Excellent Product with great features.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Response from HRBlockBy Amy, Social Media Team, March 31, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
pleased with the product, I have used it for years and this is the first time I paid to file state taxes on line. Seems expensive, it would feel better is it was included in the price
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 31, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Central Florida
Verified Purchase:Yes
While paying taxes is never fun H&R made it easy to prepare our tax return.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 31, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Florida BobZ
from Palm Coast, Florida
Verified Purchase:Yes
I've been using H&R Block and its predecessor since 1987. It's a good product.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 31, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock