Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,505 Reviews)
Rating breakdown 130,505 reviews
5 Stars
86,968
4 Stars
24,053
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product.
(
41,726 out of
48,976)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: No 1040 SR
Verified Purchase:Yes
Older people don’t want to file a 1040 SR because it doesn’t line up with their 50 year history of filing tax returns. The two page regular 1040 is only two pages and iall the numbers lineup with the historical 1040 for the last 40 or 50 years. Get a clue. people really don’t want the 1040 SR required for them to file just because of their age, that’s discrimination.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sean, Social Media Team, March 31, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Newton
Verified Purchase:Yes
I have been using HR Block Tax program for many years. It makes so easy to prepare Tax returns. without spending many hours on this.
Thank you for such a nice product.
Thank you for such a nice product.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 31, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Ok for a very simple return. Calls itself “Deluxe”
on March 30, 2025
Posted by: JMBe
from Illinois
Verified Purchase:Yes
Price was right and included a free US return. There was a charge for a state return even though Illinois has their own free internet return. The help feature was no help, could not answer a question about Grantor Trust letters. Kept responding that it was an IRS letter.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sean, Social Media Team, March 31, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Robby999
from San Jose, Ca
Verified Purchase:Yes
I've been using H&R for my taxes for years, am a big fan. This year the accuracy review flagged a Data Verification because I am over 62 but didn't report about Social Security income. It doesn't let me clear the data verification right there by overtyping a zero in line C. The Data Verification doesn't seem to prevent me from e-filing, but it would be nice be able to clear it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Reach
from Maryland
Verified Purchase:Yes
I have been using H&R Block for several years for my Federal and State tax returns. I like the software that has made my tax filing time easier and faster.
Pros: Easy to import documents, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Gunnison CO
Verified Purchase:Yes
I found the software easy to follow and use. My only complaint is that it is advertised as including one free state. When you finalize your returns you have to pay to e-file the state.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 1, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Russf507
Verified Purchase:Yes
Have used this app before and like it but you could do a much better job of advising about the IP code rejection code FD-32-IND-181-01. For example, you say "If you are unable to find your IP PIN, go to learn more". I had to log into my IRS.GOV page to find my current code for the 2024 return, but it took me a while to figure this out.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 1, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4
Double charge to submit state form. Need to refund
on March 30, 2025
Posted by: Nan25
from Ohio
Verified Purchase:Yes
At time to submit my tax form to the state and pay, the program asked for my credit card information and made the charge; next it updated the Block program and then made me input my credit card to pay to submit the form to state. My credit card shows 2 charges but I only submitted one form.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock