Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,505 Reviews)
Rating breakdown 130,505 reviews
5 Stars
86,968
4 Stars
24,053
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product.
(
41,726 out of
48,976)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Kim 456
from Orlando, FL
Verified Purchase:Yes
I switched from another tax preparation software 25 years ago and am totally satisfied with H&R Block Software (previously Tax Cut). Very easy to understand and input data.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 31, 2025
Dear Kim, thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: boot OR
Verified Purchase:Yes
Your state return is too pricey. Almost as much as the federal for 5 people to use.
Response from HRBlockBy Asiya, Social Media Department, March 31, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Zepluvr
from CA
Verified Purchase:Yes
Been using HR Block software for many, many years and very happy with how user friendly it is.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 31, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Snick12
from Blairsville GA
Verified Purchase:Yes
Would like to see a few more changes with H&R Block.
Pros: Easy to prepare
Cons: Time consuming
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 31, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3
Lots of good information and prompts
on March 30, 2025
Posted by: Marvin51
from Swansea ILL
I bought this product online (which was a bit difficult account it wanted me to complete my forms online). Using the product was really easy. It knew what questions to ask and what pointed out what things to look for. Has gotten much better in dealing with Railroad Retirement income. I was confused in trying to figure out my RMD as this was the first year I needed to worry about that. The program referred me to the IRS documents which ultimately helped but sure wish there was more guidance in the program what to do other than go the IRS. It took me some time I wish I had back.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, March 31, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Doboy27
from Jacksonville, Fl
Verified Purchase:Yes
Have been using the tax software for years and am extremely satisfied with how easy it is to navigate.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 31, 2025
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: MW10954
from Florida
Verified Purchase:Yes
Like the software except student loan interest deduction got adjusted without any explanation of income phaseout. Had to figure out the reason myself.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, March 31, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Banning Ca
Verified Purchase:Yes
This has been an excellent product over the years and I highly recommend it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 31, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock