Very easy to use. Walks you through the process. Asks questions to make sure you take advantage of all possible deductions and properly report income and expenses. Reasonably priced. Very easy to submit return, print return, save return, etc.
Ok for the most part, but 2 tax seasons in a row i have lost a portion of the refund i was supposed to receive because of the program asked a question regarding tax credits.
Generally the product works just fine. My family’s taxes are “easy,” so I cannot speak to the complexity of the program as it may relate to the needs of other people and families. I’ve been using it for a long time; likely more than ten years.
Pros: Easy to prepare, Easy to import documents, Fast