I have used H&R Block software for over 10 years. It has been very good for the most part and probably will continue using it except if it doesn't solve its major problem. You can not import Charles Schwab 1099 Stocks, Dividend, Capital Gains and Losses data. For traders like me this is very important feature saving hours of manual inputting. I am at the point of looking for a software that can offer this feature. Your software can do this with many other brokerages but not Charles Schwab. Fix it or I stop buying this product.
Our 2019 software did not carry over our itemized deductions to the State, giving us only standardized deduction. The State just notified us that we owed them money for 2019 and we had to do an amended return. We then saw your error and corrected it. We certainly need a full refund for our software that year
It is so easy to use and it covers everything I need to report to the IRS. I complete my returns very quickly and I like how it fills in a lot of information from the previous year. Also, the price is very reasonable.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast