Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,505 Reviews)
Rating breakdown 130,505 reviews
5 Stars
86,968
4 Stars
24,053
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product.
(
41,726 out of
48,976)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Little Beans
from Irving, TX
Verified Purchase:Yes
Had issues transferring prior years information and could not find an easy way to update previously inputed information
Pros: Fast
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Abbie, Social Media Department, March 31, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: The Real TechVeteran
from N. Florida
Verified Purchase:Yes
The Deluxe version is getting better over the years, and my tax situation has got simpler after retiring.
Value
4
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to use with a problem that needs correction.
on March 28, 2025
Posted by: Playing with a full feck
Verified Purchase:Yes
I purchased TurboTax and had problems with it and was unable to get helpful customer support. I bought H & R Block it worked well with one exception. The software prepared an Ohio School District Tax form which Ohio did not except when the returns were filed online. My local Ohio school district does NOT have an income tax. The form was not needed and, of course, was not accepted. You emailed me to file by paper! This is an error which should be corrected.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: GBL55
from Beaverton,OR
Verified Purchase:Yes
I use H&R Block software every year. Walks me through all facets of the applicable tax areas relevant to my situation, so I am comfortable with my return. Autoloading of data from the previous year and downloading data from my financial firms makes inputting data easy, I just have to review. The Accuracy check gives me confidence my return is good to go.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: 1Sgt JDG
Verified Purchase:Yes
I have used H &R Block since before you changed your name to H & R. That should say it all.
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Year 14
Verified Purchase:Yes
I believe this is our 14th year using this software, very happy with the step by step questions and answers.
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4
Good except for one section
on March 29, 2025
Posted by: ThorKen
from Mesa, AZ
Had a problem with form 3695, but got it resolved after several hours
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Walt951
from Riverside
Verified Purchase:Yes
Easy to follow prompts. Uploads prior year tax data for you which simplifies and accelerates the process. I rated 4 stars only because I was charged twice to upload my state taxes!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock