I have been using this software for a number of years. I was dissatishfied that they did not keep up with new rules. They could not handle the changes to form 1099-G. A call to the help line proved totally useless.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
H&R Block takes the stress away
on March 28, 2025
Posted by: Bubbman
from Tampa
I have used this software for many years. The designers of this software think of everything. Just answer the questions and the forms are filled in automatically. It takes the stress out of filing taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
I've been using H&R Block Tax Software for about 12 years. I am pleased with the software every year. I've never had any problems. I use it to report W-2s, and 1099 Forms. I use both the Federal and State. Saves so much time transferring all the federal information to the state program. Not sure why people still spend time doing themselves.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Software generally works and seems pretty complete for federal. Very disappointed that the SC state package that I paid for would not let me file without including state form 2210. This common form should have been in the state package. State contact assured me there was no reason not to submit electronically and follow up with state later. Had to file paper which defeats the purpose of buying that functionality.
Cons: Hard to prepare
Value
2
Response from HRBlockBy Abbie, Social Media Department, March 31, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
My return is relatively simple. However, I use your program to do some of the calculations that the IRS has made a pain to figure out. I use it also as a reminder of the different types of income to be reported, and the deductions that I am allowed.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 29, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
I've used if for many years and it has always been accurate and prompts you everything you need to know.
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!