Annoying flaws, RMD issues not properly addressed, especially "correction period". Needs total revision!
Cons: Time consuming, Hard to prepare
Value
1
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Not quite as easy as I expected. Return initially rejected, I had to make a minor correction and resubmit. I was forced to call for assistance in order to resubmit because instructions were clear as mud. Call center assistant was able to walk me through resubmission process.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I've used this software before and it could use some improvements.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
I've been using this product ever since it first came out so many years ago. It is fast and accurate. I use it for my taxes and for several others of my friends and family. The program is easy to use and it will walk you through all the changes that come out every year. And I got my refund back in less than a week, wow!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
I have been using H&R Block tax software for many years. Always happy with the results. The only thing I would mention though is the fact that this year (2024) it didn’t do as good a job importing my information from last years software.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!