Have used for years, and always find the section dealing with royalties confusing. This year, I simply deleted all the royalty information (from oil and book sourcs) and started over. The rest of the program seems to work fine.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sean, Social Media Team, March 27, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Does the job, but some sections are 'clumsy' to fill in, such as request to waive penalty for taxes owed. An interview section to be used, so that the correct entries in the correct tax form is filled in.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Biggest problem, software does not allow downloads from Wells Fargo
Pros: Easy to prepare
Cons: Hard to import documents
Value
5
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
I have used the H&R tax software for 5+ years. This year I called the Help # to get assistance for an entry on my MN state form and received prompt and efficient direction for my question. I am very pleased with the software and the cooperative assistance.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 27, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!