The tax software works fine but the text is small and lettering color is grey so it can be hard to read. The screen layout doesn't support increasing the font size very well because the NEXT button and some of the text disappears off the right side of the screen as thentext size increases. If you have K1s, it can be hard to figure out where to input the data, but that may be true with Turbo Tax as well
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 25, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Been using H&R for filing individual federal & state income tax returns for a number of years and appreciate the software. I would like for the data verification feature in the accuracy check section to accept changes to data entry; currently I cannot make this occur.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 25, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
My husband always did our taxes. He had this program renew for me. He passed away in April of 2024. This is the 1st year for me to use it. The help desk was wonderful. They helped me correct my errors. I will be useing this again. Thank you so much during a difficult time.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 25, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
I have used for close to 20 years and all goes well.
Response from HRBlockBy Andrea, Social Media Team, March 25, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
I always find your program to be reliable and easy to use. I return to you each year.
Response from HRBlockBy Andrea, Social Media Team, March 25, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Some information and explanations could be more out front and easier to find. Most of your customers only see your product once a year so it’s hard to remember issues from year to year. Your prechecked box for Federal e-filing caused me to pay for it instead of using the free option. Not happy
Response from HRBlockBy Brittany, Social Media Team, March 25, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.