Filed tax return with e-file and received email saying IRS had accepted return. I went back into software and the program did not recognize that e-file was already sent.
Completing the tax forms went as expected, which was well. e Filing Federal Taxes also, so far, has gone as expected (return is accepted). But when I tried to print paper for State Taxes (CA), the default print size is HUGE and finding a remedy so far has not worked. I've wasted a LOT of paper. Hugely hate this.
I bought this software about month ago. Everything was going along smooth UNTIL one of your upgrades screwed up the printer part of the software. I had to delete the printer then put the return in PDF then reinstall the printer. I finally got my 2022 tax return printed correctly I'm using a Mac. Your product is good but don't screw up the upgrades.
When you opt to pay taxes by credit card, they don't tell you that it will cost 2.5% of the bill. You only find out by opting in and then you can't change it to direct withdrawl after IRS accepts the return
I had a problem installing my federal update. I spoke to Erica in Virginia today, 3/4/23, and she was one of the best, if not the best, tech representatives I ever dealt with. You have a great employee with Erica on your team. Thanks so much Erica
Pros: Easy to prepare, Easy to import documents, Fast