I've been using this software for years. It is very straight forward for our tax situation and saves so much time using prior year's info. I highly recommend it. The only reason I give it a 4 is it seems, a bit high the fee to electronically "submit" the state taxes.
Having to spend an hour with service to figure out why the code to file wouldn't work was very frustrating. The problem was resolved but it shouldn't happen in the first place.
I've been using this software for many years. It works. Please note that my taxes are simple and could be done by hand easily enough. The advantages are that the computer does the math and the software keeps up with the tax code. I don't have to borrow or buy Lassiter each year. The only disadvantage is retrieving previous years' results; once found, the report printouts are about ~125-150% scale. That means that the far right column (sometimes columns) can not be read. Of necessity, I keep paper copy, pdf's and the original software.