Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4 out of 5
4.4
(149,288 Reviews)
Open Ratings Snapshot
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product. 
(
52,675 out of 61,815
)
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Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
1 out of 5
1
HRB Deluxe tax software
on March 11, 2023
Posted by: Assen Ivanov
from IL
Verified Purchase:Yes
Filed a federal and state return with deluxe version. Later purchased a second state. Both states cannot be filed at the same time as the second is dependent on the acceptance of the first one. Later Once prepared I figured out the software cannot e-file the second state if no federal filing. So, steep fee for a state preparation , and then the only option - print and mail. Toooo bad!
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Horrible product and customer service
on March 11, 2023
Posted by: Anonymous
from CT
Verified Purchase:Yes
Found an error last year. Pointed out exactly where. Still not fixed this year. Unable to file electronically this year due to “a glitch”. Filing on paper is a crappy solution. And this was sent to Daniel. My name is Wendy.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Issues with State file 2 years in a row
on March 11, 2023
Posted by: Randya
from MD
Verified Purchase:Yes
I was happy for many years but both of the last 2 years have had problems with their state program (MD). I called them twice last year and twice again this year to try and have them fix the issues. They either don't get back to you after you create a case # or they just hang up on you after talking with them for 15-30 minutes.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use
on March 11, 2023
Posted by: mongo2
from Maryland
Verified Purchase:Yes
I have used this product since around 2001. It has never let me down. I especially appreciate the pop up boxes that provide additional information about topics you might not understand. You can use them without navigating away from the topic you are working on.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Reliable software year end and year out.
on March 11, 2023
Posted by: Janza
from Pittsburgh Pennsylvania
Verified Purchase:Yes
Reliable and through. If you read every interview question you can't go wrong,it will walk you through required forms to file with confidence and minimal fear of audit. I have been using this software for many years and have been pleased
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Not work for multi state filing
on March 11, 2023
Posted by: Shuqing
from New Jersey
Verified Purchase:Yes
HR Block does not work for multiple state filing. It fails when I modified state data
Pros: Easy to prepare
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Help from a former EA
on March 11, 2023
Posted by: Anonymous
from Wisconsin
Verified Purchase:Yes
Capital loss carry over to state should be easier to get to. Amended state returns should be easier to get to appropriate form.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Poor integration between federal and state program
on March 11, 2023
Posted by: MLittle
from Missouri
Verified Purchase:Yes
The program pulled information from the federal program to the state program incorrectly. I was on the phone with your help desk for more than an hour and the representative could not fix the issue.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
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