Software is easy to install and use. Covers many questions you may forget. My returns have always been accepted and processed as submitted. My only issues are having to pay extra for state e-filing and availability to purchase in stores at lower cost than on line presale.
Terrible software. Very confusing for no reason. Prompts and expirations are bad. Made me miss a deduction and now I need to file amendment. Awful would give 0 stars if I could.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents